Refund policy

Last updated: October 17, 2026

Returns, Cancellations, and Ban Disclaimer

ALL SALES ARE FINAL 3 DAYS AFTER PURCHASE. This means you only have 72 hours after your purchase to request a refund and/or cancel your order. After this, the sale is final and no refunds can be requested. The reason is because once our shipping process has started, canceling becomes impossible due to our suppliers and shipping processes. If a refund or dispute is filed with your bank for a product you have properly received, YOU WILL BE PERMANENTLY BANNED FROM BUILD YOUR COMPUTER PLUS. THERE WILL BE NOTHING YOU CAN DO TO FIX YOUR STATUS AND THE BAN WILL STAY PERMANENT AS YOU WERE WARNED ON THE HOMEPAGE AS WELL AS HERE.

Orders delivered to the following countries and more:

Aruba, Austria, Belgium, Bulgaria, Caribbean Netherlands, Croatia, Curaçao, Cyprus, Czechia, Denmark, Estonia, Finland, France, French Guiana, French Polynesia, Germany, Greece, Greenland, Guadeloupe, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mayotte, Netherlands, New Caledonia, Poland, Portugal, Romania, Réunion, Slovakia, Slovenia, Spain, St. Barthélemy, St. Martin, and Sweden

You can request cancellation or removal of items from your order until the item is shipped approximately 3 days after the time of your purchase. 

Orders delivered to all other locations as well.

Contact us to ask about refund options and how to cancel your order..

How to start a cancellation/get refund

Whether return or cancellation requests are accepted depends on the terms above and your rights under applicable law.

Contact us at our customer support email: (insert)

If your refund is approved, we will provide you with an approximate date range in which you should receive your refund.

To start a cancellation request, contact us at our customer support email: (insert)

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exceptions and non-returnable items

All items are not eligible for return, as stated in the refund terms above or on the product listing and website.

European Union returns and cancellations

If you are a consumer in the European Union and purchase goods online, you may have the right to cancel your order within 14 days after the day you receive your goods for any reason, unless an exemption applies.

After you notify us that you wish to cancel, you must return the goods within 14 days.

We will refund eligible cancelled orders within 14 days after we are informed of your cancellation, but we may withhold the refund until we receive the goods back or receive evidence that you have sent them back.

For eligible cancellations, we will refund the product price and the cost of standard delivery, if you paid for delivery. We are not required to refund any additional amount paid for express or premium delivery beyond the cost of standard delivery.

To request a return, follow the instructions above under how to start a return. To request a cancellation, contact us.

United Kingdom returns and cancellations

If you are a consumer in the United Kingdom and purchase goods online, you may have the right to cancel your order within 14 days after the day you receive your goods, unless an exemption applies.

After you tell us you wish to cancel, you must return the goods to us within 14 days.

We will refund eligible cancelled orders within 14 days after we receive the returned goods or receive evidence that you have sent them back.

For eligible cancellations, we will refund the product price and the cost of standard delivery, if you paid for delivery. We may not refund any additional amount paid for express or premium delivery beyond the cost of standard delivery.

To request a return, follow the instructions above under how to start a return. To request a cancellation, contact us.

Refunds

We will notify you after we receive your email and let you know whether the refund was approved. If approved, you will be refunded to your original payment method, unless otherwise stated. Your bank or payment provider may need additional time to process and post the refund.

If you do not see your refund within a reasonable period of time since your refund was approved, contact us.

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, get a refund, inquire about a refund, or report damaged items, please contact us at

(insert) buildyourcomputerplus.support@gmail.com.